Vendor Disclaimer

Effective Date: 6/13/2026 Website: https://stackbridgeit.com Company: StackBridge IT Billing Contact: [email protected] Support Contact: [email protected]

This Vendor Disclaimer explains the relationship between StackBridge IT and the third-party vendors, software publishers, manufacturers, distributors, cloud providers, payment processors, and service providers whose products or services may be offered, resold, recommended, configured, supported, or referenced through StackBridge IT.

By purchasing products or services from StackBridge IT, using our website, paying an invoice, approving a quote, or using any vendor-provided product or service obtained through StackBridge IT, you acknowledge and agree to this Vendor Disclaimer.

1. Third-Party Vendor Products and Services

StackBridge IT may resell, recommend, support, configure, or help manage products and services provided by third-party vendors.

These may include, but are not limited to:

Software licenses SaaS subscriptions Cloud services Cybersecurity tools Device management platforms Productivity software Hardware and equipment Vendor support services Payment processing services Hosting, email, backup, and monitoring tools

These third-party products and services are owned, operated, controlled, and maintained by their respective vendors, not by StackBridge IT.

1. No Ownership or Control Over Vendor Services

StackBridge IT does not own or control third-party vendor platforms, systems, products, pricing, availability, features, licensing rules, security practices, service levels, terms, or support procedures.

Vendor products and services may change at any time, including changes to:

Pricing Product features Subscription terms Licensing rules Renewal terms Availability Support options Security requirements Compatibility Service-level commitments Cancellation and refund policies

StackBridge IT is not responsible for vendor changes, vendor outages, discontinued products, licensing restrictions, or vendor decisions outside our control.

1. Vendor Terms Apply

Your use of any vendor-provided product or service may be subject to that vendor’s own terms, conditions, license agreements, acceptable use policies, privacy policies, data processing terms, service-level agreements, and support policies.

By purchasing or using a vendor product or service through StackBridge IT, you agree to comply with the applicable vendor terms.

If there is a conflict between StackBridge IT’s policies and a vendor’s required terms, the vendor’s terms may control with respect to that vendor’s product or service.

1. Vendor Approval and Eligibility

Some vendor products or services may require vendor approval, account verification, eligibility review, credit approval, business validation, domain verification, or compliance checks before they can be ordered, provisioned, activated, renewed, or supported.

StackBridge IT does not guarantee that a vendor will approve, activate, renew, or continue providing any product or service.

A vendor may reject, suspend, restrict, terminate, or delay access to a product or service based on its own policies, legal requirements, compliance obligations, payment requirements, or risk review.

1. Pricing and Availability

Vendor pricing and availability may change without notice.

Quotes, estimates, invoices, portal pricing, and product listings may depend on vendor pricing, distributor pricing, taxes, fees, currency changes, promotions, or availability at the time of purchase.

StackBridge IT may correct pricing, product, or availability errors, including after a quote, order, or invoice has been issued.

1. Provisioning and Delivery

Vendor products and services may require time to provision, activate, assign, configure, ship, or make available.

Provisioning and delivery timelines may depend on vendor systems, distributor processing, payment approval, account verification, licensing requirements, shipping carriers, or other third parties.

StackBridge IT is not responsible for delays caused by vendors, distributors, manufacturers, payment processors, shipping providers, or other third parties.

1. Support Limitations

StackBridge IT may provide support for certain vendor products or services, depending on the service purchased and the applicable agreement.

However, some issues may require vendor involvement. StackBridge IT cannot guarantee vendor response times, vendor resolution times, or vendor approval of support requests.

Vendor-related support limitations may include:

Vendor outages Vendor-side bugs Licensing restrictions Product limitations Feature removals Compatibility issues Manufacturer defects Cloud service interruptions Vendor account restrictions Vendor security or compliance holds 8. No Vendor Warranty by StackBridge IT

Unless expressly stated in writing, StackBridge IT does not provide independent warranties for third-party vendor products or services.

Vendor products and services are provided according to the vendor’s own warranties, disclaimers, service terms, and support policies.

StackBridge IT does not guarantee that a vendor product or service will be uninterrupted, error-free, secure, compatible with all systems, meet every business need, or remain available indefinitely.

1. Vendor Outages and Service Interruptions

StackBridge IT is not responsible for vendor outages, downtime, service interruptions, data loss, performance issues, cyber incidents, maintenance windows, or platform failures involving third-party products or services.

Where appropriate, StackBridge IT may help communicate with the vendor, troubleshoot the issue, or assist with remediation, but final resolution may depend on the vendor.

1. Refunds, Cancellations, and Renewals

Refunds, cancellations, credits, license reductions, and renewals for vendor products may be subject to vendor rules.

Some vendor products may be non-refundable, non-cancelable, or non-reducible once ordered, provisioned, activated, assigned, renewed, or delivered.

StackBridge IT does not guarantee that a vendor will approve a refund, cancellation, credit, or license adjustment.

For billing questions, contact:

[email protected]

For support questions, contact:

[email protected]

1. Data and Privacy

Vendor products and services may collect, process, store, transmit, or access customer data according to the vendor’s own privacy policy, data processing terms, security practices, and compliance obligations.

StackBridge IT is not responsible for a vendor’s privacy practices, security controls, data retention policies, breach response procedures, or data processing activities, except where required by applicable law or expressly agreed in writing.

Customers should review the applicable vendor privacy policies and data processing terms before using vendor products or services.

1. Customer Responsibility

Customers are responsible for:

Reviewing vendor terms before purchasing or using vendor products Ensuring vendor products meet their business, legal, technical, and compliance needs Maintaining accurate account, billing, licensing, and user information Managing authorized users and license assignments Complying with vendor acceptable use policies Maintaining backups unless backup services are expressly included Monitoring renewal dates, cancellation deadlines, and license quantities 13. References to Vendor Names and Logos

Any vendor names, product names, trademarks, logos, or brand references appearing on StackBridge IT’s website, invoices, quotes, customer portal, or communications are used for identification purposes only.

Use of a vendor name or logo does not imply endorsement, sponsorship, partnership, agency, or formal affiliation unless expressly stated in writing.

1. No Agency Relationship

StackBridge IT is an independent company. Unless expressly stated in writing, StackBridge IT is not an agent, employee, partner, legal representative, or official support department of any third-party vendor.

StackBridge IT may act as a reseller, consultant, support provider, implementation partner, or account administrator depending on the product or service purchased, but vendor products remain governed by the vendor’s own terms.

1. Limitation of Liability for Vendor Services

To the maximum extent permitted by law, StackBridge IT is not liable for damages, losses, interruptions, claims, expenses, or liabilities caused by or related to third-party vendor products or services, including vendor outages, vendor security incidents, product defects, pricing changes, discontinued services, license restrictions, or vendor policy changes.

This limitation applies whether the product or service was purchased, recommended, configured, supported, or managed through StackBridge IT.

1. Contact Us

For questions about this Vendor Disclaimer or vendor-related services, contact:

StackBridge IT Website: https://stackbridgeit.com Billing: [email protected] Support: [email protected]